FAQ Page
- What are your products?
We mainly sell hair dryers for daily personal care, suitable for various uses including home and travel.
- How long does it take to ship after I place an order?
Orders are usually processed and shipped within 1-2 business days. The exact shipping time may vary slightly depending on stock and logistics conditions.
- How long does logistics take?
Generally, delivery time is approximately 3-7 business days, depending on the destination country and the efficiency of the logistics company.
- Do you offer refunds or returns?
Yes. We support returns and refunds under certain return conditions. Please refer to the Terms of Service or Refund Policy on this website for detailed rules.
- Who bears the return shipping costs?
If the return is due to product quality issues or the wrong item was sent, we will bear the return shipping costs;
If the return is due to personal reasons (such as dislike or mistaken purchase), the buyer will bear the return shipping costs.
- How long does it take for the refund to arrive?
After we receive and inspect the returned goods, we will initiate a refund via the original payment method within 3–5 business days. Actual arrival time may vary depending on the processing time of the bank or payment institution.
- Is the item brand new?
Yes, all products we sell are brand new and unused.
- Is the product information completely consistent?
We strive to ensure the product description is accurate, but due to differences in batches or display devices, the actual product may have slight variations in color or details.
