Privacy Policy
animalutilities.org (hereinafter referred to as “we” or “this website”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when you visit and use this website.
- Information We Collect
When you visit this website or make a purchase, we may collect the following information:
Name
Email address
Phone number
Shipping and billing address
Payment-related information (payment information is securely processed by a third-party payment service provider)
IP address and device information
Browsing history and website usage data
- How We Use Your Information
The information we collect may be used for:
Processing and fulfilling orders;
Providing customer service and after-sales support;
Communicating order status with you;
Preventing fraud and maintaining website security;
Complying with applicable laws and regulations;
Improving the website, products, and services.
- Information Sharing
We will not sell your personal information.
To complete orders and operate the website, we may share necessary information with the following third parties:
Payment service providers;
Logistics and delivery service providers;
Website hosting and technology service providers;
Government or regulatory agencies required by laws and regulations.
All sharing is limited to the information necessary to provide the relevant services. 4. Cookies and Similar Technologies
This website may use cookies and similar technologies to improve website functionality, analyze traffic, and enhance user experience.
You can refuse or delete cookies through your browser settings, but some website functions may be affected as a result.
- Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, modification, or destruction.
However, no method of internet transmission or electronic storage can guarantee absolute security.
- Your Privacy Rights
Under applicable law, you may have the following rights:
Access to your personal information;
Correction of inaccurate information;
Request the deletion of your personal information;
Restriction or objection to certain data processing activities;
Request a copy of your data.
To exercise these rights, please contact us using the contact information published on this website.
- California Residents’ Privacy Rights (CCPA/CPRA)
If you are a California resident, you may have the following rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):
To know the personal information we collect and use;
To request access to your personal information;
To request correction of inaccurate information;
To request deletion of personal information;
To restrict the use of sensitive personal information where applicable;
To opt out of the sale or sharing of your personal information.
animalutilities.org does not sell personal information and does not discriminate against users for exercising their legitimate privacy rights.
California residents can submit privacy requests via the Privacy Requests email address.
- “No Sale of Personal Information” Statement
Under California law, consumers have the right to opt out of the sale of their personal information.
animalutilities.org does not sell, rent, or trade users’ personal information for commercial gain.
- Data Retention Period
We retain personal information only for the period necessary to achieve the purposes described in this Privacy Policy.
Information related to orders (including customer profiles, billing information, shipping information, and transaction records) will generally be retained for seven (7) years after the order is completed to meet tax, accounting, legal, and regulatory requirements.
Upon the expiration of the retention period, we will securely delete, anonymize, or destroy the relevant data in accordance with applicable legal requirements.
- Third-Party Websites
This website may contain links to third-party websites. We are not responsible for the privacy practices of third-party websites and recommend that you review their privacy policies.
- Changes to this Policy
We may update this Privacy Policy from time to time. Any updated version will be posted on this page and will take effect from the date of posting.
